Contact us by email on readeroffershelp@guardian.co.uk. If you have a query about an order you have placed we will pass your query directly to the supplier of your goods. Please let us know the delivery postcode, the name of the person who placed the order and a daytime contact number.

Alternatively, call 0870 836 0797 (national call rates apply) between 9.30am and 5.30pm, Monday to Friday.

We are always interested to hear your feedback on the site, please do contact us.